Civitas Residential and its family of companies are committed to protecting your privacy and are constantly working to give you a safe online experience. This "Privacy Policy" applies to Civitas Residential and its family of companies listed below and governs data collection and usage. By using the website of Civitas Residential and its family of companies, you consent to the data practices described in this Privacy Policy. Please read our Privacy Policy for more information.
Definitions
- "Data" includes both Non-Personal Information and Personally Identifiable Information.
- "Non-Personal Information" is any information that is not Personally Identifiable Information (defined below). Non-Personal Information includes, without limitation, Personally Identifiable Information that has been anonymized.
- "Personal Information," "Personally Identifiable Information," or "PII" is non-public information we receive from your use of the Site that can be used, alone or in combination with other information in our possession, to identify a particular person/individual. It may include information such as name, address, telephone number, and other personal information you provide us.
- "Site" refers to the following websites, as applicable, including any related blogs, domains, mobile sites, online services, and applications maintained by the applicable Civitas Residential entity:some text
- "Civitas Residential," "we," "us," and "our" means the following entity/entities as applicable:some text
- Civitas Residential, Inc.
- "You" and "your" mean the individual or entity visiting or using the Site.
Information Collected and Consent
You do not have to provide any Personally Identifiable Information to browse the publicly available pages of the Site; however, in order to obtain or use products or services that are or may be provided through the Site or that we may otherwise offer online or offline (collectively, the "Services"), you may be required to register and/or provide Personally Identifiable Information.
Personal Information You Provide Us
We may collect PII from you in a variety of ways, including, but not limited to, when you visit the Site, communicate with us through the Site, provide PII in connection with other activities, products, services, features, or resources we make available on the Site or through any services we may offer or events we may participate in online or offline. We may collect your name, mailing address, billing address, phone number, payment information, age, gender, email address, preferences, and interests. We may also collect additional information from you depending on the nature of the transaction.
Identifiers:
- First and last name
- Alias
- Postal/mailing address
- Email address
- Telephone number
- Cellular telephone number
- Gender
- Geographic area
- Title
- Internet protocol address
- State drivers' license number
- Age
- Documents to verify your identity
- Your occupation
- Commercial information
- Transaction information
- Products or services purchased, obtained, or considered
- Your purchasing or consuming history or tendencies, along with other preferences and interests
- Financial Information about your company
- Information about your business
- Geolocation data
- Inferences drawn from this personal information to create a profile about you.
We collect information from you when you (i) register on the Site; (ii) fill out forms or fields on the Site or offline; (iii) complete an application for a product or service available through the Site; (iv) communicate with us by email, mail, text, telephone, facsimile, or other electronic means; (v) use the Site or authorize us to access any financial information stored or processed by a third party; or (vi) provide us with Personal Information or other information.
By providing your Personal Information to us, you explicitly agree to our collection and use of such information as described in this Privacy Policy. By providing Personal Information belonging to another person, you expressly represent and warrant that you have the authority and right to do so and that you obtained all appropriate and required consents.
We may also collect your Personal Information from sources that you have authorized to share with us or that you have authorized us to obtain information from.
We collect information about you from third parties related to transactions you are contemplating entering into with us or that you have entered into with us.
If you believe we received your personal information from a source without authority to share your personal information with us, please contact us so that we can resolve your complaint.
Information We Automatically Collect
Civitas Residential may collect information about you automatically when you visit the Site, communicate through the Site, or use any of our online Services. We may automatically receive certain information from your browser or mobile device, such as your browser type, the operating system of your device, the URL of the site from which you came and the URL of the site you visit when leaving the Site or any of our online Services, the equipment you use to access the Site, the unique identifier of your mobile device and your activities on the Site, such as webpages you view and how you interact with those webpages. We may also receive your IP address and the name of the internet service provider ("ISP") or your mobile carrier. Depending on your device's settings, we may also receive location data and other types of information sent from third-party services or GPS-enabled devices.
As you use the Site or any of our online Services, we may also collect information about such usage and your actions on the Site, such as pages you viewed, access times, and how long you spend on a page. We may use cookies to collect such information, as described in more detail below.
This information is considered Non-Personal Information, which we can use for any purpose, including, without limitation, to help us improve the Site or the Services and to enhance your, and other users', experience. We may also convert personal information into Non-Personal Information by excluding information that is personally identifiable. You acknowledge that Non-Personal Information and Personal Information that is converted into Non-Personal Information belongs to Civitas Residential and that Civitas Residential has the right to use such general information as it determines in its sole discretion.
Web Browser Cookies
The Site or our online Services may send a "cookie" to your computer. A cookie is a small piece of data sent to your browser from a web server and stored on your computer's hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system. Cookies allow us to recognize you as a user when you return to the Site or use the online Services using the same computer and web browser. We use cookies to identify which areas of the Site or online Services you have visited. We also may use this information to better personalize the content you see on the Site or online Services. Civitas Residential does not store unencrypted Personal Information in the cookies. We also do not link Non-Personal Information from cookies to your Personal Information.
To help us optimize the Site or for marketing purposes, we may allow other authorized third parties to place or recognize unique cookies on your browser. Any information provided to third parties through cookies will be for enhancing your user experience by providing more relevant marketing.
Some browsers may allow you to manage the storage of cookies on your device. If supported by your browser, you may set your browser to refuse all cookies (or, sometimes all third-party cookies) or to alert you when a cookie is placed. However, if you select these settings, you may be unable to access certain parts of the Site or the online Services.
You can opt-out of receiving personalized ads from advertisers and ad networks that are members of the Network Advertising Initiative ("NAI") or who follow the Digital Advertising Alliance ("DAA") Self-Regulatory Principles for Online Behavioral Advertising using their respective opt-out tools. The NAI's opt-out tool can be found here: http://www.networkadvertising.org/choices, and the DAA's opt-out tool can be found here: http://www.aboutads.info/choices/.
In addition, your mobile devices may offer settings that enable you to make choices about the collection, use, or transfer of mobile app information for online behavioral advertising.
How We Use and Share Your Personal Information
We will use your personal information to provide the Services that your personal information was shared with us to fulfill. Civitas Residential may use personal information for the following purposes:
- To improve customer service
- To personalize user experience
- To improve the Site
- To provide products or services and process transactions
- To send periodic mail, emails, and surveys
- To develop new products or services
- For marketing purposes
We may share your information with third-party service providers to support our business operations. We do not sell your personal information.
Security
We will use commercially reasonable methods to keep your Personal Information securely in our files and systems. However, no method of transmission over the Internet or electronic storage is 100% secure.
Do Not Track
At the current time, the Site is not programmed to recognize Do Not Track signals, so the Site will not treat you differently if we receive such signals from your browser.
Links to Other Sites
The Site and the online Services may contain links to other websites. Civitas Residential is not responsible for the actions, practices, or content of websites linked to or from the Site or the online Services.
Age of Consent
Civitas Residential takes special care to protect the privacy needs of children under the age of 13 and abides by the Children’s Online Privacy Policy Act (COPPA). The Site is not intended for children under the age of 13, and Civitas Residential will not knowingly collect Personal Information from them.
CAN-SPAM Compliance Notice
Civitas Residential fully complies with the federal CAN-SPAM Act.
